Xpress Auto Services

Welcome to Xpress Auto Services

About Us

Looking for a mechanic you can trust? Look no further!

 

Xpress Auto has been the leader in automotive repair in the Triad area for twenty years. In March of 2011, it was purchased by David Kempka. David has dedicated himself to providing the best in customer care and continuing the outstanding level of service Triad area residents expect from our company.  Since then he has been providing excellent service and offering outstanding value to neighbors throughout Kernersville. Bring you car in today for a free inspection and see what the Xpress  No Hassle Guarantee is all about!

No shop is as quick, qualified, or convenient. Our mechanics are ASE certified, with over 90 years of combined experience. We offer a free shuttle service*.  Ask about our No Hassle Guarantee!     

*Within a five mile radius of XPRESS AUTO SERVICES   

 

Our office manager is Melissa Smith. Melissa has 12 years experience in the automotive field. Melissa has her Associates Degree of Applied Science in Power Sport Technology. Melissa's other achievements include:  

      - Automotive Technical Endorsement

      - Certified in Artic Cat ATV/snowmobiles  

      - Certified in Honda, Suzuki and Kawasaki  

Our Shop Foreman is James Strive. James has 17 years of experience in the automotive field. James oversees all repairs in the shop. 

James has his ASE certifications in:

       - Auto Maintenance and Light Repair  

      - Under Car Specialist   

      - Suspension and Steering 

      - Brakes  

      - Heating and Air Conditioning 

      - Exhaust systems 

James' other achievements include: 

      - Advance Oxygen Sensor and Fuel Trim Diagnostics  

      - Honda/Acura Engine Diagnostic Specialist 

      - Hunter Wheel Alignment Specialist 1 & 2 

      - Ford Engine Performance Specialist 

      - Chrysler/Jeep Engine Diagnostic Specialist 

      - GM Engine Performance 

Specialist Questions? Call Melissa Smith at 336-992-0500 

Why we stand out from the rest:

 

  • We use the latest in diagnostic technology to get you on the road safely and quickly.
  • No Hassle Guarantee
  • Independently owned and operated
  • We honor manufacturer's warranties
  • Thousands of satisfied customers! 

Services and Testimonials

Services:

  We are proud to be KERNERSVILLE'S leading Five-Star repair facility. Our commitment to quality service has earned us consistent high marks in customer satisfaction.  XPRESS AUTO SERVICES is dedicated to keeping you safe on the road. Our experienced service department will keep your vehicle running in top condition. We use the latest automotive diagnostic technology to provide you with high quality service and quick turnaround. Our parts department carries a large inventory of in-stock parts. In fact, no one in the area offers a larger inventory of parts and accessories for your vehicle. This gets you on the road quickly and safely. Our service department features a comfortable lounge. Enjoy our flat screen TV, WIFI, complimentary coffee, and kids play area. Your satisfaction is our highest priority!  

Services include:

  Oil change, lube and filter

  • Tire rotation and balancing
  • Brake and transmission fluid replacement
  • Clean fuel injector
  • Air filter inspection and replacement
  • Transmission inspection
  • Radiator inspection and service
  • Fan and belt inspection and replacement
  • Vehicle inspection
  • Tune-up
  • Air conditioning service
  • Battery inspection
  • Factory scheduled maintenance
  • Four wheel alignment
  • Federal inspections
  • Motorcycle safety inspections
  • Diagnose check engine light

Our 5-star repair service includes*:

  Brake Services

  • Engine services and repair
  • Transmission service and repair
  • Electrical systems service and repair
  • Steering and suspension services
  • Heating and cooling services
  • Alternators, starters, and ignition service
  • Cooling system repair (A/C)
  • Water pumps
  • Fuel pumps and lines repair

*Call for additional information  

Testimonials:

  GOOGLE USERS

  • Addam Glover 12 months agoTrustworthy, honest, and inexpensive. They will do it right the first time. I will not use anyone else. As long as these guys are around. Best mechanic service I have dealt with in 20 years.  
  • Chad Davis 7 months agoFast and Friendly service. Showed up Monday on December 21, and they had it ready on Tuesday 12/22, Christmas week. How is that for service. The price was a little high, but hey it saved me from working on it and it was a part they had to find. I will be going back and having the rest of the work I need done at this place.  
  • Tyler Frazier A year agoI Trust these people,  they work pretty fast and don't cost as much as a dealer would.  
  • YELP USERS
  • Wendy B.
  • Carlisle, PA
  • 2/25/2016 Very friendly, good pricing, fast services. I have a 11' Caddy CTS Coupe that I don't trust just anyone to work on. 
  • Sarah G.
  • Winston-Salem, NC
  • 11/28/2015 I actually found Xpress doing a quick Google (sorry Yelp) search for auto mechanic in my area. I am SO GLAD I found them!!! I feel that they were a friendly and trustworthy establishment. (Finding a good mechanic that you trust can sometimes be difficult). My experience: it was the day after Thanksgiving, I knew I needed new brake pads and an oil change for awhile now. After dropping my car off, Xpress called to tell me my car needed more than "just pads" and that the car was unsafe to be driven in its current condition!! (Yikes!) They gave me an estimate over the phone and I gave them the ok to start the work. Car got done same day and was UNDER the cost estimate given!!! We will definitely bring our vehicles back to Xpress for our maintenance needs!!!
  • Toxpressauto88@rocketmail.comAug 17 at 2:53 PM  My wife and I have 3 Nissans and will never go back to the Nissan Dealer again! Xpress Auto is a company I trust completely 100%. They have made repairs that the dealer just could not even come close to diagnosing. (Or is it just a way the dealer technicians keep you coming back?..)In this case the dealer's best guess cost $1000.00 when it was a $300.00 replacement of the right drive axle. Xpress technician diagnosed it the first time, within 10 minutes. And not only is Xpress auto good at what they do and offer the best price I've found, they offer free wifi in the lobby, and they have even provided me with a ride home if I couldn't wait.  As a matter of fact, I'm in their lobby right now waiting on my new set of tires, and alignment typing this referral on their wifi!  Their tire prices beat every major tire source in the Triad btw.  Trust me when I say you should give these guys a try.  Thank you Kenny!  Cyrus SethnaKernersville 
  • Angie's List Member: Robert P., Clemmons, NC  

Xpress Auto Services 
Work Completed Date: November 17, 2014 Hire Again: Yes Approximate Cost: $244.99 Description Of Work: Changed vapor canister, due to engine code showing.  Member Comments: Job was done in less than three hours. I dropped it off on my way to work, they provided a ride to my job which was about 3 miles from their shop. Very friendly and knowledgeable. Will definitely have further work done there. Overall A  Price A  Quality A  Responsiveness A  Punctuality A  Professionalism A 

8 months ago-

Rick M., Kernersville, NC
4.0 star rating 8/7/2014 Busy shop. That should tell you something. Good people. Good service. FAIR prices. They get all my business except specialty things (paint, etc)

  • Wendy N. - Winston-Salem, NC

4.0 star rating 12/26/2013 Decent garage with fair prices. It gets a little hectic, but the owner tries his best to juggle schedules to accommodate repairs. On our most recent visit, we had to have our car towed from my son's high school after-hours, and Xpress recommended a reputable towing company that really helped us out, and the tow truck operator left the car keys in Xpress' drop box. Our repairs (new starter) were completed the following day, and the car was ready for pick up that afternoon. 

  • Angie's List Member: Philip N., OAK RIDGE, NC 

Xpress Auto Services 
Work Completed Date: October 12, 2013 Hire Again: Yes Approximate Cost: $450.00 Description Of Work: Fixed a botched brake job by another local provider.  Replaced rotors, emergency brakes and brakes.  They were able to help me out on a Saturday morning after another repair station broke my emergency brake and caused one of my rotors to break leaving the wheel only attached by a pin.  Member Comments: I was referred to XPress Auto by the mechanics at Grease Monkey who botched the break job in the first place.  GM could not figure out how to get the rotors off so they tried to beat it off instead of finding the screws that attached it.  They also broke the caliper that controlled the emergency brakes.  So after telling me they installed the new brake pads and sent me on my way, I was driving home when I heard scraping sounds and something sounded like it cracked.  I returned to GM and they said the caliper was a little tight and tried to correct it.  He said he got rid of most of the scraping sound but that was all he could do and that I should go see Xpress Auto to get it fixed. So I drove over to Xpress Auto and they were great in diagnosing the problem and showing me the faulty work and dangerous condition my rotor was in and that I was lucky the wheel didn't fall off since the rotor was broken.  They replaced my rotors and repaired the caliper so that my emergency brake was fixed.  I appreciated the time and care they took in making sure the car was safe to drive.  I will definitely go back to them for future work. Overall A  Price A  Quality A  Responsiveness A  Punctuality A  Professionalism A 

8/22/2012We have multiple vehicles in our family and they are ALL serviced and maintained at Xpress. They have handled everything from an overhauled transmission to oil changes and inspections for us. They are very knowledgable , good prices and friendly too!  They always do a great job and get our cars fixed in a timely manner. Best part is  they are HONEST! We have been using them for  over six years and wouldn't think of going anywhere else. 

  • Patsy W., Winston-Salem, NC 

8/10/2012 Service was great. They had to order our tires but had them the same day. We left, came back and was done in a very timely maner. And the prices were great. They were much cheaper than other places that we looked at.  If we only got service like this at other places. Again thanks for all your help. Will be going back for sure......  

Review from Karen S.  Kernersville, NC

4/16/2011  Good people-good service-good prices. They are very accommodating in letting us drop off our car for an oil change and pick it up later at our leisure. They also have a courtesy shuttle for customers.

Posted by Cassie 

 December 16, 2011 . Brought to you by yellowpages . This is a fantastic place, a nice friendly atmosphere and friendly workers. The service was fast and cheap, and good quality. They did  everything they could to help out with my situation and I greatly appreciate it. I WOULD RECOMMEND TO ANYONE!!

December 07, 2011 I have been very pleased with the service and the prices at Xpress Auto Service! I especially want to thank Chris for helping me hook up my trailer hitch when I was frustrated and in a hurry. Without an appointment he fixed me up in about 5 minutes after U-Haul and an auto parts store were unable to help and didn't have a clue as to what needed to be done. I also have received great service with tires and fixing the 4 wheel drive in my Escalade!  I recommend this place to all of my family and friends! Sincerely, Steve Murdoc   

  • LeeLee 

Jul 17, 2011 
Outstanding service and advice. Fixed my car for $182 when the dealership wanted close to $600. Dealership still charged $80 for running the computer check which Xpress does for free. They have never let me down! They don't charge to give you an opinion and will tell you if the service is not worth it for your car. 

  • Review from Andrew W., Winston-Salem, NC  

2/24/2011 

 Service this good is extremely rare, especially in the auto repair industry.  On two occasions they went considerably out of their way to help me fix legitimate problems with my car's tires.  The first incident occurred when the low tire pressure light went off...I wasn't sure what to do, so I filled it with air and the next morning the same problem occurred again.  I had heard very positive things about Xpress but I had never actually dealt with them before.  I rolled up to the service area and in a jiffy a very knowledgeable and courteous mechanic identified the problem as a leaky valve stem.  After he had worked on the tire for about 15 minutes and mended the problem so that I could get to an official dealer to get the exact replacement part, I asked him what the charge would be for the work.  As I went to pay him, he said there was no charge!  What phenomenal service!  About a year later the same problem occurred, although this time the tire seemed to have a leaking puncture.  I took it back to Xpress, drove up to the service center and within 3 minutes I was pulling into the garage for a detailed inspection of the problem.  Unable to find anything wrong with the stem or exterior of the tire, the mechanic detached the entire wheel from the car and rolled it around looking for a nail and, sure enough, there it was.  He removed the nail and used a high-grade plug to fill the puncture in the tire while also topping off the tire's air pressure.  Then he checked the rest of the tires' air pressure and filled them accordingly (minimal amounts), reattached the tire and  rechecked the pressure in all four tires.  The best part is when I went to pay him, he said, "no charge." That is 5 star service. 


Sep 22, 2009 
GOOD SERVICE I have used this service 2 or 3 times since 2007 - they do a good job - even helped me solve a problem myself at no charge once - business I used to work for also used them for their fleet vehicles - check them out 
User Rating: 5 out of 5 stars
by thankful
03/20/2009Yes, I would return. My car suspension was repaired at Xpress Auto. Greg, the office guy, took excellent care to work with me. Car runs great.  

 November 10, 2008 . Brought to you by Insider Pages .
Xpress Auto Services - Average Rating 100
 These guys have a great business. They are really fast and they do a great job. I would highly recommend them. They are honest and reliable and I think you will be pleased. They really take care of your car.

  • Xpress Auto Services 

11/9/2008  5 star rating by Citysearch User at Citysearch.com 
These guys have a great business. They are really fast and they do a great job. I would highly recommend them. They are honest and reliable ... Read full review

5/21/2007  User Rating: 5 out of 5 stars  
Will use again: We had a new muffler installed- Allen is the best. The service is quick, efficient and was considerably less than other quotes. We are now having transmission work done there-after going to 2 other places who said there was no problem- Xpress told us the problem on the first try there. Very impressed. Will go there for all our vehicle's repair needs. Average Rating 100

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Xpress Auto Services

360 West Bodenhamer St, Kernersville, NC 27284

(336) 992-0500

Hours

Monday - Friday: 8am - 5pm

Saturday: Closed

Sunday: Closed

Drop us a line!